India

JCB Platinum Airport
Lounge Service

JCB offers a comfortable service to RuPay/JCB Select and Platinum cardmembers with cards issued in India. Sit back and relax before your departure.

This service is no longer available as of October 1, 2024.

JCB offers LoungeKey™ services (for lounges outside of Japan and Hawaii) and airport lounge services for Japan and Hawaii. Please see below for more information about these services.

LoungeKey™ Services

Please make sure to tell the staff at the lounge entrance that you would like to use the LoungeKey™ service.

Service details

  • ・

    RuPay/JCB Select and Platinum cardmembers can use the LoungeKey™ service at JCB-selected lounges (except for cards issued in Japan). Sit back and relax before your departure.

For cardmembers with a Select Credit Card issued in India

For cardmembers with a Platinum Debit or Credit Card issued in India

  • ・

    Please note that you will be charged USD 35 per head for accompanying guests or exceeding the free usage limitation.

  • ・

    Cardmembers themselves are not counted as "guests" (e.g., if you are using the service alone, the number of "guests" is 0)

    • *

      Recently, we have received many inquiries about incorrect billing due to incorrect registration of a companion.
      Please double-check the number of "guests" before signing up.

  • ・

    This privilege only applies to RuPay/JCB Select or Platinum cardmembers and cannot be transferred to others.

  • ・

    Terms and conditions of use will vary depending on your card.
    (January 1, 2024 - December 31, 2024)

What is LoungeKey™?

LoungeKey™ is a service that provides you access to airport lounges. Simply inform the lounge staff that you want to use "LoungeKey" and show your boarding pass together with your RuPay/JCB Select or Platinum card.

Food, drink and internet are also available.

Note: Services provided in each lounge may differ.

Note: Some services will be charged.

Using LoungeKey™

  • ・

    Please inform the lounge staff that you want to use "LoungeKey" and show your boarding pass together with your RuPay/JCB Select or Platinum card.

  • ・

    Your boarding pass or flight ticket must be in the same name as your card.

  • ・

    When using one of the complimentary lounges, a credit limit of USD 1 will be held to verify that your card is valid.
    This will be released after the end of the issuer hold period. (The hold period is determined by the issuer.)
    If you are using a debit card, a payment of USD 1 will be withdrawn from your bank account. This will then be refunded afterwards.

  • ・

    Register for a LoungeKey account and use the LoungeKey website and mobile app to check lounge information, as well as how many times you have visited the lounges.
    A deposit of USD 3.25 will be held at the time of registration, and will be released later. USD 3.25 will be withdrawn from your bank account at the time of debit card registration, and will be refunded later.

For cardmembers with a Select Credit Card issued in India

For cardmembers with a Platinum Debit Card issued in India

Notes

  1. 1.

    Some lounges may be inaccessible when at full capacity.

  2. 2.

    We will not be able to warn customers in advance of any time restrictions, changes to business hours, etc. Please check the LoungeKey™ website for the latest information.

  3. 3.

    Please be aware that you will be charged USD 35 per head at a later date for accompanying guests or for exceeding the free usage limitation. The card statement will show "LOUNGEKEY.COM" and the location of the transaction will be Hong Kong.

    • *

      There is a charge of USD 27 per person per use of the alternative lounge facilities (food and beverage outlets only).

  4. 4.

    Instances in which customers exceed their allotted free visit time, or use lounges both before departure and at a connecting airport on the same journey, will each be counted individually.

  5. 5.

    There are several lounges at each airport. The airport lounge staff may not be able to provide advice on which lounges are eligible for services offered by JCB.

  6. 6.

    Some lounges are located beyond the security area.

  7. 7.

    Only applicable to cardmembers whose name is on the card.

  8. 8.

    The ‘personal information’ you register for your LoungeKey account or LoungeKey mobile app (i.e. card number, name, phone number, email address, etc. and such other ‘personal information’ as detailed in LoungeKey Inc.'s Privacy Policy) is collected and used by LoungeKey, Inc. as a data controller to provide the service.
    For more information in relation to the manner, purpose of the collection and sharing of information, please read and confirm LoungeKey Inc.'s Privacy Notice and Terms of Use.
    By reading the LoungeKey Inc. Privacy Policy/ Terms of Use and continuing to use the Service, you hereby confirm that you have carefully read and fully understood the aforementioned terms and consent to the terms regarding the usage and sharing of information by us.

Privacy Notice

Terms of Use

  1. 9.

    This service is offered on a best effort basis, so JCB does not accept any responsibility or liability for events related to usage of this services.

  2. 10.

    If you have any questions, please contact the multilingual agents at the LoungeKey Customer Support Center below.
    ■ London
    Supported language: English
    Tel: +44 (0) 208-865-0767
    Opening hours: 24 hours a day
    Closed: Open 365 days
    ■ Hong Kong
    Supported languages: Japanese/Korean/Mandarin/Cantonese
    Tel: +852-3071-5062
    Opening hours: Mon. - Fri., 8:30AM - 7:00PM (HKT)
    Closed: Sat., Sun., and public holidays

  3. 11.

    This information is current as of September 2024. Services may change or be terminated without prior notice.

Applicable Lounges of LoungeKey™ Service for Select Credit cardmembers

Please refer here for the applicable Lounges for Platinum Debit and Credit Cards

China

  • Shanghai Pudong International Airport
  • - VIP Lounge 170 (Terminal S2)
  • Beijing Capital International Airport

Applicable Period: January 1, 2024 - August 31, 2024

  • - Air China First And Business Class Lounge (Terminal 2)
  • - Air China First Class Lounge (Terminal 3E)

Thailand

  • Suvarnabhumi International Airport
  • - Miracle First Class Lounge (International Concourse A)
  • - Miracle First Class Lounge (International Concourse C)
  • - Miracle Business Class Lounge (International Concourse F)
  • - Miracle First Class Lounge (International Concourse G, Level 3 (West Side))

Malaysia

  • Kuala Lumpur International Airport
  • - Sphere Lounge

Korea

  • Incheon International Airport
  • - SKY HUB Lounge (Terminal 1, Airside - East Wing)
  • - SKY HUB Lounge (Terminal 1, Airside - West Wing)
  • - Matina Lounge (Terminal 1, Airside - East Wing)
  • - Matina Lounge (Terminal 1, Airside - West Wing)

Singapore

  • Singapore Changi Airport
  • - SATS Premier Lounge (Terminal 1)
  • - SATS Premier Lounge (Terminal 3)
  • - Blossom Lounge (Terminal 4)

Germany

  • Frankfurt International Airport
  • - LUXX Lounge (Terminal 1)
  • - Priority Lounge (Terminal 2, Airside - Level 3, Concourse E, opposite Check Points E6 - E9)

Taiwan

  • Taoyuan International Airport
  • - Oriental Club Lounge (Terminal 2)

United Kingdom

  • Heathrow Airport
  • - Blush Lounge by Plaza Premium Group (Terminal 4)

Vietnam

  • Ho Chi Minh TSN International Airport
  • - Rose Business Lounge (International Terminal, Airside)
  • Hanoi Noi Bai International Airport
  • - Song Hong Premium Lounge & Bar (Terminal 2, Airside)

United Arab Emirates (UAE)

  • Dubai International Airport
  • - marhaba Lounge (Terminal 1, Concourse D)
  • - marhaba Lounge (Terminal 2)
  • - marhaba Lounge (Terminal 3, Concourse A)
  • - marhaba Lounge (Terminal 3, Concourse B)
  • - marhaba Lounge (Terminal 3, Concourse C)

Airport Lounges in Japan and Hawaii

RuPay/JCB Select and Platinum cardmembers can use this service free of charge.
The lounges can be used only once per boarding pass at departure or arrival.

Service Period
April 1, 2024 - March 31, 2025

Number of uses
JCB Gold cardmembers: Free usage up to 6 times during the service period
JCB Platinum cardmembers: Free usage up to 6 times during the service period
JCB Ultimate cardmembers, JCB Prestige cardmembers, JCB Eternity cardmembers: Free usage up to 8 times during the service period

After exceeding these limits, cardmembers can use the lounges for a regular fee determined by each lounge. (Not applicable to some lounges.)

For guest fees, please inquire at the reception desk of each lounge.

This information is current as of April 2024. The services may change or be terminated without prior notice.

Japan

  • *

    The following lounges are eligible for the JCB Platinum Airport Lounge Service.
    Please note that each linked website may also list lounges that are not eligible with this service, in addition to the ones listed below.

Hokkaido, Tohoku

Kanto

Chubu, Hokuriku

Kinki

Chugoku, Shikoku

Kyusyu, Okinawa

Hawaii

- Daniel K. Inouye International Airport

*Links to the English website.